What:
Chubb has announced the development of a Pay As You Roam (PAYR) travel insurance.
Why:
To simplify the way customers access and purchase travel insurance, using mobile phone roaming data to identify when they are away from their home country, activating coverage automatically at a daily premium.
How:
- To use the service, customers must first register for free through the Chubb partners’ app, where they can also add the names of other travelers they would like to include on trips.
- As soon as the customer is detected as roaming, PAYR trip cover is activated, and a text message or the app’s pop-up notification informs them cover is in place.
- Customers have four hours from receipt of the alert to either decline coverage for the trip or confirm who needs to be included for cover, if they did not do this prior to the trip.
- PAYR trip cover ends when the customer is detected as no longer roaming or if they reach the maximum trip duration limit of 31 days. Customers will receive an email or app notification at the end of each trip detailing the total premium.
- If a customer registered for PAYR trip cover through a telco, the cost of insurance is added to the next monthly mobile phone bill, or if it’s a bank, the insurance premiums would be added to the next bank statement.
- PAYR customers can view their trip history at any time and access all policy information and documents via the Chubb partners’ app.