What:
PayMaya Philippines has introduced Buyer Protect, an online shopping protection insurance provided at no additional cost, underwritten by AIG.
Why:
The launch of Buyer Protect is part of PayMaya’s thrust of making digital transactions more convenient and safer for more Filipinos while supporting the country’s e-Commerce Roadmap goal.
How:
- Through this service, customers shopping online using their PayMaya account can get a reimbursement of up to P8,000 per claim, with annual coverage of P16,000, for undelivered, incomplete, or damaged purchases from eligible online sellers.
- Buyer Protect is automatically provided free of charge to upgraded PayMaya users.
- Coverage applies to a minimum spend of P100 from legitimate online sellers with their own websites or official stores on Lazada, Shopee, Instagram, Facebook Marketplace, Carousell, and similar sites with payments done through PayMaya virtual or physical card, mobile number, or QR code.
- Once customers download and fill out the claim form from the website, valid claims will be processed by AIG Philippines, and reimbursement will be credited directly to the customer’s PayMaya account in 7-10 working days.